Rolls-Royce: Building On Excellence. You Asked For More – We Delivered

• Rolls-Royce

Access to CorporateCare Enhanced get you priority access to the industry leading global service infrastructure and offering that sets the standard for engine maintenance programs. Leading in availability, customers have access to our unmatched support network dedicated only to business aviation.

Strategically placed around the globe, our network provides customers access to excellent service and parts in any region.

Leading in Availability

Designing customer-driven engine maintenance programs is what Rolls-Royce excels at, and that’s exactly what drove the development of CorporateCare Enhanced. When speaking to customers on their Corporate Customer Council (C3) after CorporateCare had launched years ago, they asked what was important to them now. Their answer was 100% aircraft availability and ownership of the nacelle components. Rolls-Royce created CorporateCare Enhanced to provide comprehensive and consistent coverage while providing the best availability possible.

Today, Rolls-Royce delivers on availability, operating at 99% averted missed trips with a response time of just under 24 hours for aircraft on ground (AOG) occurrences.

Global Services Infrastructure

Dedicated only to business aviation, Rolls-Royce has invested over $1 billion to build the most comprehensive global services infrastructure that is included under CorporateCare Enhanced coverage.

Strategically placed around the globe to provide the right parts and service anywhere
for customers, this infrastructure includes:

• 24/7 Aircraft Availability Center
• 10 Global Stores
• 78 On-Wing Specialists
• 85 Authorized Service Centers
• 250 & growing lease engine & nacelle assets

Engine Health Monitoring

Rolls-Royce’s engine health monitoring (EHM) tracks on-wing performance using onboard censors as the way of analyzing data from each engine after every flight, whether snapshot data or more advanced EHM with continuous data, to achieve the best possible engine availability and keep customers’ aircraft flying as often as they need it. The Pearl engine family expands its capabilities by showcasing Rolls-Royce’s Intelligent Engine vision with its engine vibration health monitoring unit (EVHMU). With its state-of-the-art EVHMU, the Pearl family features a step-change in ‘on-wing’ engine intelligence to deliver best-inclass engine availability. It is enabled to be connected to the ‘Internet-of-Things’, it can provide instant access to over 10,000 engine performance and health parameters with unprecedented levels of data quality, including: pressure, temperature, vibration, line replaceable units (LRUs). This ultimately enables Rolls-Royce to remove a unit before it ever causes a problem.

Predictive, Not Reactive

Powered by innovation, Rolls-Royce’s advancements drive their services to be predictive rather than reactive to help their customers before issues arise. Rolls-Royce continues to invest in its products and services to provide a world-class customer experience.

Rolls-Royce www.rolls-royce.com/enhanced