Civil Helicopters Interviews

Maintenance Cost Programs

Maintenance Cost Programs

In particular, a maintenance cost program is for engines, airframes, or APUs. The concept is simple: The aircraft operator pays a certain amount of money for each hour that the aircraft flies, with that money contributing towards the airframe, engine or APU’s future maintenance requirements. This helps the operator’s planning, as it allows them to build the maintenance payment into the fixed cost of a flight and establish more predictable operating costs, stabilize their maintenance budget and minimize out-of-pocket maintenance expenses.

To gain a better understanding of how maintenance contracts work, Asian Sky Media spoke with Mark Winzar, SVP of Business Development EMEA & APAC for JSSI (Jet Support Services, Inc.), a company that offers engine, APU and airframe coverage.

What are the maintenance programs offered by your company? What is the maintenance cost coverage?

The programs JSSI offers can be categorized into the following three types.


Vital scheduled and unscheduled maintenance protection for your engines is just a phone call away; from scheduled shop visits, airworthiness directives and service bulletins to catastrophic engine failure.


Independent coverage for virtually every part, component, assembly, and system of the airframe, including all parts and labor for scheduled and unscheduled maintenance events.


Comprehensive maintenance coverage for most makes and models of APU, including scheduled events and life-limited components (LLCs).

How can operators benefit by enrolling their aircraft/engine on your Program?

The benefits that JSSI’s maintenance program offers are as follows.

Technical Expertise

• 30+ years of maintenance data, knowledge, and experience.
• 70+ regionally based Technical Advisors and Product Line Specialists.
• Dedicated team of airframe, avionics and engine professionals.

Independent Advocates

• Independent oversight throughout every maintenance event.
• Parts supply through JPL with global buying power to negotiate the best rates.
• Cost management and quality overview throughout.

Personalized Service

• Single point of contact; simply call, email, or text for assistance.
• Personal Client Relationship Manager and Technical Advisor with years of experience.
• 24/7 global support.

What kind of operators are most likely to enroll in maintenance programs?

“JSSI has customers across the full spectrum of operators, from one-aircraft operators to global large-scale operators, but each has common requirements. We act as independent advocates on behalf of each client, providing world class support when needed, as well as keeping maintenance costs under control.

With over 30 years of operational and maintenance data and more than 2,000 aircraft on JSSI’s programs, JSSI is able to harness this expertise and purchase power to support customers across multiple makes and models of both fixed-wing and rotary aircraft. JSSI’s 70+ global Technical Support team leads the industry and manages issues through JSSI’s network of MRO facilities and is supported by the parts supply company JSSI Parts & Leasing that has thousands of parts in inventory.

Everyday, JSSI’s customers rely on the JSSI advantage to stabilize their maintenance costs, get support that adds value to their operations and, ultimately, adds residual value to their assets.”